1.Why might people band together to form organizations?
2.What is an informal organization?
3.What is delegation?
4.Give an example of (a) physical power, (b) expert power and (c) resource power.
5. Why is empowerment particularly appropriate for teams?
6.What is span of control?
7.What is delayering?
8.Why do organizations need personnel policies?
9.What is the difference between a ‘sells’ and ‘consults’ style of management?
10.List the five categories of Maslow’s hierarchy of needs.
11.Define Motivation.
12.What is the difference between and reward and an incentive?
13 Distinguish between ‘Job Enrichment’ and ‘Job Enlargement.’
14.What is ‘culture fit’?