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而到了二十、二十一世纪,人类进入了资讯时代,企业经营管理的资源要素中,劳动力、资本、土地等等传统要素的作用虽然依旧巨大,但科技、知识、资讯的作用尤其突出,以资讯为载体的知识、技术及资讯本身,已经成为推动企业和社会经济发展的第一生产力,资讯沟通的效果在很大程度上会决定企业整体经营管理的效果,沟通因此在企业管理中具有了前所未有的重要性。另一方面,经济和市场全球化促使现代企业成为人数、机构、业务众多的大型跨区、跨国、跨洲企业,在这样空前巨大和复杂的企业中,管理沟通的难度在客观上成倍增加,成为许多大企业经营管理的关键和瓶颈,从而更突显了沟通在管理中的地位和作用。值得人们关注的是,在现代资讯社会,随着电子、通讯技术的惊人发展,资讯本身已经发展成为一个独立的产业部门,并且成为全球经济发展的强劲动力。而在资讯产业及其相关企业中,资讯的传播、交换、共用速度对企业经营成败更是具有直接决定性意义。在谘询公司,团队沟通、知识共用、协调配合这些管理性质的沟通,负担起了企业资源、智力整合以为客户创造价值的重任,企业资源的整合基本靠的是成功有效的沟通与组织。在这样的形势下,沟通必然获得越来越多管理者和管理学家的重视。 其四,如果从广义上来理解沟通,管理中原本不属於沟通的自我管理,其中包括组织成员对自己和自己负责的物品的管理,也可以理解成为是另一种以自己为沟通物件的沟通,即自我沟通行为。如此,企业管理中的绝大部分行为都可以被认为是沟通行为,说管理就是沟通或主要是沟通就有了可靠的依据。事实上,由於人是有思想、会思想、有感情、有情绪的,自我管理时他们所做所为确实在客观上存在着一种自我沟通的行为,尤其是在有时出现偏差最为明显。在出现偏差时,自我管理者会与自己进行交流,即与自己进行沟通,通过交流找出偏差原因,然后要求自己及时改进。从沟通学角度来讲,这显然是典型的沟通行为。 其五,对於有一定反馈能力的机器、动物来讲,在原本纯粹的人对机器、动物的管理中,也存在着一种人机对话或者说人机沟通行为。如运用电脑进行管理或对电脑进行管理时,人与电脑会有资讯交换过程。又如动物园和马戏团中,人对动物的管理,管理的过程必然也是人与动物进行有效沟通的过程

And in the 20th, 21st century, the world has entered the information era, the resource elements of enterprise management, labor and capital, elements of the role of traditional land while still enormous, technology, knowledge, the role of information is particularly prominent. information as knowledge, technology and information itself. and promote socio-economic development has become the first enterprise productivity Information on the results of the overall operation and management of enterprises will largely decide the effect communication in business management with an unprecedented importance. The other hand, economic globalization and the market to promote the number of modern enterprises, institutions, numerous large-scale business district, transnational, Hopefully enterprises, in this unprecedentedly large and complex enterprises, the difficulty in communication management objective multiplied. Many large enterprise management has become the key bottleneck in the management of communication so as to bring out the status and role. Worthy of people's attention is that in the modern information society, with the electronics, communications technology amazing, Information itself has become an independent industry, and become a strong driving force for global economic development. In the IT industry and related businesses, the dissemination of information, exchange and sharing of enterprise success rate is more direct decisive significance. , In consultation with the company, team communication, knowledge sharing, coordination in the management of these nature of the communication, affordable enterprise resources, intellectual task of integrating the value-creating customers, the basic enterprise resource on the successful integration of effective communication and organization. In such a situation, more and more managers, and communication management will be a topic of great importance. Fourth, if understood in the broad sense, communication, communication management which do not belong to the self-management including members of the items for himself and his management can be interpreted as another kind of communication with their objects, and that is self-communication behavior. Nevertheless, the vast majority of enterprise management can be considered as acts of communication, Management said there is communication and communication is a reliable basis. In fact, people are thinking, thinking, feelings, emotions, self-management, they really done objectively there is a self-communication, Sometimes, especially in the most obvious errors. In errors, and their self-managers will exchange views with their communication through the exchange to identify errors, then promptly improve themselves. From the perspective of communication between the school, which is typical behavior of communication. Fifth, there are certain machines feedback capabilities, in terms of animals, in addition to pure machinery, animal management, there is also a man-machine communication, or human behavior. If the management or use of a computer to computer management, information exchange and the computer will process. Another example is the circus and the zoo, the animals on the management of the process is inevitable in the process of communicating with animals
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第1个回答  2006-12-14
唉~~
大哥,我很同情你,但是这玩意忒深奥了~~~
第2个回答  2006-12-12
这么点分,这么多字......
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