毕业论文英文摘要,就是把中文摘要翻译成英文,因为我英文不太好.希望高手能帮我翻译一下,谢谢大家.

[摘要]在现代酒店管理中,人性化管理已逐步上升为主流的管理理念。现代酒店的人性化管理,一方面要顾客满意,强调以顾客为中心;另一方面,要把员工满意放在重要位置,强调酒店要以员工为本。提出“员工第一,顾客第二”的管理理念,也就是说没有满意的员工,就没有满意的宾客。本文建议将人性化管理理念引入到对员工的管理中,达到实现员工满意,提高酒店服务质量,从而让顾客更加满意、酒店更快发展的目的。

第1个回答  2008-05-27
[Abstract] in a modern hotel management, human management has gradually rise to the mainstream of the management concept. The humanity of modern hotel management, on the one hand to customer satisfaction, that customer as the center; On the other hand, should be satisfied with the staff in an important position, stressed that the hotel staff to be based. The "employees first, customers second" management philosophy, that is not satisfied with the staff, not satisfied with the guests. This paper will propose the introduction of humane management concept to the management of staff, to achieve staff satisfaction and improve service quality hotels, so that customers more satisfied with the hotel faster development.
第2个回答  2008-05-27
abstract] in the modern hotel management, the user-friendly management rose gradually for the mainstream management idea. Modern hotel user-friendly management, on the one hand wants the customer to be satisfied, stressed that take the customer as the center; On the other hand, must satisfy the staff places the key position, stressed that the hotel must take the staff as a book. Proposed “staff first, customer second” the management idea, i.e. does not have satisfaction staff, does not have satisfaction guest. This article suggested that the user-friendly management idea will introduce to staff's management, achieves realizes the staff to be satisfied, improves the hotel grade of service, thus lets the customer be more satisfied, the hotel quicker development goal.本回答被提问者采纳
第3个回答  2008-05-27
Summary:
In the management of modern hotel, humanized management has already become the management idea of the mainstream progressively. Manage in humanization of modern hotels, on one hand want the customer to be satisfied, put emphasis on regarding customer as the centre; On the other hand, should place the staff satisfiedly on the important position, emphasize hotels should based on staff. Propose " the staff are first, the second of customer "'s management idea, that is to say that there are not satisfactory staff, there are no satisfactory guests. This text proposes managing the idea of humanization to introduce to to in the staff's management, reach, realize staff to be satisfied, improve hotel service quality, make customer satisfied, hotel purpose of faster development.
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