第2个回答 2009-08-30
Troubleshoot a problem with your computer's hard disk
This problem was caused by Windows not being able to open a file on your computer's hard disk. This might be a temporary condition that could go away after restarting your computer, or it could be a more serious problem with your hard disk or its driver.
To troubleshoot this problem, follow these steps:
Restart your computer
When you restart your computer, Windows will automatically check your disk for errors, and will try to recover any files that are located on damaged areas on the disk.
If the problem persists after you restart you computer, try the next step.
Run the hard disk error-checking tool
You can help solve some computer problems and improve the performance of your computer by checking your hard disk for errors. Follow these steps to run the hard disk error-checking tool:
Click the Start button , and then click Computer.
Right-click the hard disk drive that you want to check, and then click Properties.
Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
Click Start.
When prompted to schedule the disk check to occur after a restart, click Schedule disk check.
Restart your computer.
Note: Depending upon the size of your hard disk, the disk check might take several minutes.
After your computer restarts and the error check has run, review the summary report for any bad sectors or files that were repaired.
If the report cites any bad sectors that cannot be repaired, this usually means there is a problem with the hard disk itself. If this is the case, you should back up your data immediately and install a new hard disk. Read the Windows Help article Methods for backing up your files for more information about backing up your hard disk.
If there were no reported problems and you continue to see the same error, then your computer might have a problem with its file system. See the next step for some suggestions.
What you can do if the problem is being caused by the Windows file system
If you've followed the steps above and suspect there is a problem with the computer's file system, there are a few things you can try:
Contact your computer manufacturer for support.
How do I find my computer manufacturer?
Click the Start button , type msinfo32 in the Search box, and then press ENTER. Your computer manufacturer is listed as the System Manufacturer in the right pane of the System Information window.
Click to go online to see contact information for most computer manufacturers
Bring your computer to a professional repair shop.
Read the Windows Help article What to do if Windows won't start correctly, which includes additional troubleshooting steps.
Additional information
Advanced troubleshooting
Warning
This section is intended for advanced computer users, such as software developers and network administrators. If you are not comfortable with advanced troubleshooting procedures, we recommend you consult someone who is before going further.
Find the file that is causing the error and then try to open it
Click the Start button .
In the Search box, type EVENTVWR, and then press ENTER. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
In Event Viewer, double-click Windows Logs, and then click Application.
Click the Source column heading to list all the Application Error sources at the top of the list.
Search for an event with a source of Application Error and an event ID of 1005.
Double-click this event.
The file that cannot be opened will be listed in the section at the top. Write down the file name, and then close Event Properties.
Click the Start button , and then, in the Search box type the file name. Once your computer finds the file, try to open it by clicking the name of the file in the search results. The problem might have been temporary and might not occur when the program runs again. If you are unable to open the file, go to the next step.
Reinstall the Windows operating system
If you determine there is a problem with the Windows file system that cannot be corrected with the disk error-checking tool, and the earlier procedure was unsuccessful, you might have to reinstall the operating system.
To learn how to reinstall Windows Vista, go online to the following KB article:
Installing and reinstalling Windows
What is a hard disk?
The primary storage device located inside a computer. Also called a hard drive or hard disk drive, it is where your files and programs are typically stored.
What are drivers?
A device driver is software that enables hardware or devices (such as a printer, mouse, or keyboard) to work with your computer. Every device needs a driver in order for it to work.
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