方法：可先联系下卖家是否有发货，如果卖家未发货，可以联系卖家，让卖家修改充值的手机号码或者协商退款。如果卖家已发货，说明已经充值，可以尝试联系下受益者是否可以将话费退回。
联系客服投诉该笔订单的步骤如下：
1、打开手机支付宝，找到并点击【充值中心】。
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2、在充值页面，选择【我的手机充值】。
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3、进入分类列表页面，找到并点击该笔订单。
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4、在新页面中，点击【对此订单有疑问？】。
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5、进入我的客服页面，可以选择【申请售后】申请退款；也可以选择【联系阿里小蜜】，进入淘宝在线客服页面。
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