方法/步骤
当我们拒收商收后,与卖家联系后,直接在淘宝中发起退款退货即可。
首先,打开我们的手机,找到“手机淘宝”,并点击登录。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/43a7d933c895d143824d7d4363f082025aaf0792?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
请点击输入图片描述
在菜单栏找到“我的淘宝”,点击进入界面,点击“待收货”, 进入需退货商品信息界面,在商品服务栏中,找到并点击“申请退货”
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/c995d143ad4bd11342f62e524aafa40f4bfb0592?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
请点击输入图片描述
在服务类型选择界面中,选择“我要退款”,进入退货编辑界面,根据要求填写退款原因等、照片等信息。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0e2442a7d933c895ff45011bc11373f082020092?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
请点击输入图片描述
填好信息后,点击“提交”,等待卖家受理即可。卖家受理后,会在特定日期内将货款退回。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/0eb30f2442a7d933e5937d13bd4bd11373f00192?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
请点击输入图片描述