服务员职责和义务的英语作文

如题所述

1,love the job,with an open mind tolearn,continuous efforts,progress.
2、以良好的仪表、仪容,饱满的精神面貌向客人提供“微笑、礼貌、热情、主动、准确、快速、安全”的优质服务。
2,with a goodinstrument,appearance,full of spiritto provide"smile,courtesy,enthusiasm,initiative,accurate,fast,safe" qualityservice to guests.
3、不断增强自身的服务意识,提高自己的服务技能。
3,enhance theirservice awareness,improve their serviceskills.
4、以工作为重,无条件服从管理人员的指挥和工作分配,不得以任何借口加以推辞,做到无服从后申诉。
4,in order to re work,commandand assignmentunconditional obediencemanagementpersonnel,shall not use any excuseto refuse,donotobeythe appeal after.
5、负责区域环境卫生清扫及桌椅摆放,做到“地面无杂物,桌椅无积灰,房间无异味,墙面无痕迹,场所无卫生死角”。
5,responsible forregional environmentalcleaningandthe tables and chairs,do"no debrisground,tables and chairs,no fouling,room no smell,no traces ofthe wall,placesno sanitation dead".
6、负责上岗前的物品准备工作及下岗后的物品保管工作。
6,responsible for theprepreparation workandarticleslaid off after thecustodialwork.
7、熟悉公司各种出品物的品名、价格、口味,熟练地掌握推销方法、时间及技巧,做到推销时运用自如。
7,familiar with thevariousproductname,price,taste,skilled inmarketingmethods,time andskillstohandle very skillfully,sell.
8、熟练地使用托盘服务、站立服务、点单推销服务、气氛调节服务、顾客投诉服务等程序。
8,skilled in the use oftray service,standing service,singlesales service,atmosphereregulation service,customer complaintserviceprogram.
9、熟练掌握酒吧的服务操作程序,做到“镇定自如、忙而为乱”。
9,masterbarserviceprocedures,to "calm,busyandchaotic".
10、熟悉酒吧的设施设备的使用方法,检查方法及保管程序。
Use method 10,familiar with barfacilities and equipment,inspection andstorageprocedures.
11、熟悉公司内线电话号码,环境分布及报警电话号码。
11,familiar with the companytelephonenumber,distributionandalarm telephone number.
12、熟练地使用礼貌用语,要求“客到有欢迎声,客走有送客声,受人帮助有致谢声,打扰别人有致歉声,见人有问候声”。
12,skilled in the use ofpolite language,"customerrequirementstowelcome theguests leaveoutsound,there issound,by helping peopletoXie Shengapology,asoundto disturb others,agreetingpeople".
13、以优质细微的到位服务去满足被服务者的需求,使自身的服务水准永远站在同行业的前列。
13,by the high qualityfinein placeservices to meetservice usersdemand,make its servicelevelwill always standin the forefront of the same industry.
14、熟记“顾客永远是对的,上司永远是对的,团结永远是对的”,谨记“顾客是我们的衣食父母”。
14,by"the customer is always right,the bossis always right,unityis always right",that"the customer isour god".
15、注重自身形象,从道德素质、纪律要求、团结协作、技能技巧、服务效率等多方面要求自己,使自己能成为一名合格的四星级酒店服务员而感到自豪。
15,pay attention to their own image,from themoral quality,discipline,unity and cooperation,skills,service efficiencyand other aspects ofdemands on themselves,so that I can become aqualified fourStars Hotel attendantproud.
希望对你有帮助。
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