Dialogue A (é
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Aï¼ Good morningï¼sirï¼Can I help youï¼
Bï¼Good morning! I have a reservation for a single room with a bath hereï¼
Aï¼ May I have your nameï¼sirï¼ pleaseï¼
Bï¼Bradleyï¼John Bradleyï¼
Aï¼Just a momentï¼sirï¼ while I look through our listï¼Yesï¼we do have a reservation for youï¼Mrï¼ Bradleyï¼Would you please fill out this form while I prepare your key card for youï¼
Bï¼Yesï¼Can I borrow your pen for a minuteï¼pleaseï¼
Aï¼Sureï¼Here you areï¼
Bï¼What should I fill in under ROOM NUMBERï¼
Aï¼ You can just skip thatï¼ Iâll put in the room number for you later onï¼
Bï¼ï¼After he has completed the formï¼ Here you areï¼I think Iâve filled in everything correctlyï¼
Aï¼ Let me seeâ¦nameï¼ addressï¼ nationalityï¼for war ding addressï¼ passport numberï¼ place of issueï¼ signature and date of departureï¼Ohï¼hereï¼sirï¼Your forgot to put in the date of your departureï¼ Here let me fill it in for youï¼You are leaving onâ¦ï¼
Bï¼October 24ï¼
Aï¼Now everythingâs in orderï¼And here is your keyï¼Mrï¼Bradleyï¼Your room number is 1420ï¼ It is on the14th floor and the daily rate isï¼90ï¼Here is your key card with all the information on your bookingï¼ the hotel services and the hotel rules and regulations on itï¼Please make sure that you have it with you all the timeï¼You need to show it when you sign for your meals and drinks in the restaurants and the barsï¼You also need to show it when you collect your key from the Information Deskï¼
Bï¼ OKï¼Iâll take good care of itï¼
Aï¼ And now if you are readyï¼Mrï¼Bradleyï¼ Iâll call the bell-boy and heâll take you to your roomï¼
Bï¼ Yesï¼ Iâm readyï¼Thank youï¼
Aï¼I hope you enjoy your stay with usï¼
Bï¼Iâll tryï¼
Dialogue B(é
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Aï¼Good morningï¼Can I help youï¼
Bï¼Good morningï¼ Iâm Mrï¼Doug lass in room 1208ï¼ My business negotiation has progressed much more slowly than I had expectedï¼This makes it necessary for me to stay on here for another dayï¼I wonder if it is possible for me to extend my stay at this hotel for two daysï¼
Aï¼ Iâll take a look at the hotelâs booking situationï¼ Yesï¼ sirï¼Iâm glad that weâll be able to accept your extension reï¼questï¼But Iâm afraid that it will be necessary for us to ask you to change rooms for the last two nightsï¼You seeï¼we have already let your room to another gentle-manï¼Is that acceptable to youï¼
Bï¼ Yesï¼ thatâs no problem at allï¼
Aï¼ Let me see⦠room 1111 Will be vacantï¼ How about room1111ï¼
Bï¼That is fineï¼
Aï¼When would you like to move tomorrowï¼
Bï¼ I donât knowï¼
Aï¼The new occupant will be checking in a little after twelveï¼
Bï¼ That means I have to move out before 12ï¼ Let me seeï¼ Iâll be leaving for the negotiation at 9â¶30 tomorrow morning and I will not be returning to the hotel until sometime in the afternoonï¼ So Iâm going to have to do it before I go to the negotiationï¼Wellï¼I think I will move at 9oâclockï¼
Aï¼ Goodï¼I will send a bellboy to your room and help youwith your luggage at 9 oâclockï¼ And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on itï¼
Bï¼I willï¼Thank you very muchï¼
Aï¼Goodbyeï¼
Bï¼Goodbyeï¼
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