Responsible supervisor: SARS Control and Prevention Supervisor or each section manager
①Isolation from other guests
◆Isolate the patient suspected to have SARS immediately in a compartment (guest room) isolated from contact with other guests. Ask him/her to wear a mask and wash hands to prevent droplet spread. When he/she is in the guest room, ask him/her to stay there.
②Prevention of wider spread
◆Minimize contacts with the patient suspected to have SARS. If contact is necessary, wear a protective mask and disposable gloves and ensure not to inhale droplets.
◆Put the used protective mask and disposable gloves in a plastic bag, seal the bag tightly and dispose it by incineration. If incineration is impossible, spray disinfectant into the bag for sterilization before disposal. After disposal, ensure to wash hands and gargle.
③Persons accompanying or having contact with the patient suspected to have SARS
◆If the patient suspected to have SARS is accompanied by other person(s), including room mates, seatmates or tour mates, prepare a List of Persons Who Had Contact with Patients (Appendix08). To prevent wider spread, ask them to stay in a compartment (guest room) different from that for the patient and wear a mask and wash hands.
As with the patient suspected to have SARS, confirm the presence of symptoms, using the Questionnaire on Health Condition (Appendices 06/07). After obtaining the consent from the guest, report the results to the public health center and ask for the center’s instructions.
④Transportation to the medical institution
◆Transport the patient suspected to have SARS to the medical institution designated by the public health center.
Do not use any public transportation. Select an appropriate transportation means according to the internal policy on transportation of the patient suspected to have SARS, depending on the patient’s symptom severity.
In case of severe symptoms requiring an ambulance, ensure to tell that the patient is suspected to have SARS.
⑤Reporting to JAL Hotels Headquarter
◆Report the current status to the Operations Division of JAL Hotels Headquarter, as required.
Responsible supervisor: SARS Control and Prevention Supervisor or each section manager