意思是对方支付宝账户没有实名认证（身份验证），转账到对方账户后，钱款会被冻结，只有实名认证后才能使用对方才能使用转给他的钱。
实名认证是对用户资料真实性进行的一种验证审核。有助于建立完善可靠的互联网信用基础。一般有银行卡认证和身份证认证两种方式，可以避免一部分网络诈骗。
进行实名认证或者身份验证的步骤如下：
1、首先我们在支付宝登陆页面输入自己的支付宝账号和密码，输入完成点击下方的登陆。
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2、进入支付宝首页后，我们点击页面右下角的“我的”。
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3、接着我们在个人信息中可以看到自己的头像，点击进入。
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4、接着我们可以看到有一个”账户详情“，点击进入详情页。
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5、在这个页面我们下拉找到如下图所示的“身份信息”，点击进入。
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6、在身份信息页面，我们按照要求输入自己的真实信息就可以了，等待客服审核通过就可以完成实名认证了。
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参考资料来源：/baike.baidu.com/item/%E6%94%AF%E4%BB%98%E5%AE%9D%E8%AE%A4%E8%AF%81/5758229"target="_blank"title="百度百科-支付宝认证">百度百科-支付宝认证
参考资料来源：/cshall.alipay.com/lab/help_detail.htm?help_id=252759&keyword=%CA%B5%C3%FB%C8%CF%D6%A4&sToken=s-46a2e5733639423cbf609063c84d2263&from=search&flag=0"target="_blank"title="支付宝-支付宝安全保障规则">支付宝-支付宝安全保障规则