查支付宝冻结余额的步骤如下：
1、打开支付宝手机APP，进入主界面后，点击页面右下角的我的图标。
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2、进入我的界面，余额后面会显示自己的可用余额了，点击余额。
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3、进入余额主界面，可用余额的下方，会显示不可用余额，点击不可用余额。
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4、页面跳转到不可用余额界面，就可以看到被冻结的余额了。示例为消费保证金冻结，所以不可用，这样问题就解决了。
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