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Question

如何提高饭店餐饮的顾客满意度

“民以食为天”在随着时代的发展，人们的物质生活水平的在不断的提高，对生活质量的要求也在不断提高。尤其是对人们赖以生存的饮食需求更是体现出了一种高质量的品位。饭店餐饮一直是餐饮市场的主力军，是高消费高质量的象征。饭店餐饮能否满足消费者的需求，是饭店餐饮经营者主要研究的问题。本文是从饭店餐饮的社会作用、顾客的满意程度以及提高顾客满意度的策略等方面，论述一下自己的观点。

Answer 1

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Food is the first necessity of man. Along with the times going forward, the living standard of people has got a lot increase and the requirements for a more quality life is also on the rise. Especially the food on which people live has become a token of higher quality taste. Hotel catering has always been the backbone of the catering market and the symbol of higher comsumption and quality. Whether the hotel catering can meet the needs of consumers is the major issue for the catering businessmen to study. In this articel, the author expands his opinions on the aspects of the social function, the customer satisfaction degree and the methods to improve the customer satisfaction.

Answer 2

"Food" With the development of the times, people's material standard of living continued to improve. on the request of the quality of life is improving. Especially for people's survival needs of the diet is reflected in the high-quality grade. Hotel Food Food market has been the main force is the high consumption of high-quality symbol. Hotel restaurants are able to meet consumer demand, hotel catering mainly study. This is the hotel restaurant from the social role of customer satisfaction and improving customer satisfaction strategy, exposition about their points of view.