QQ设置中关闭声音提醒导致,解决方法如下:
1、先打开登录QQ,然后点击左上角的头像,进入QQ个人中心之后,选择其中的“设置”,如图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/5fdf8db1cb1349548bdbd31b464e9258d0094a83?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/35a85edf8db1cb13c8ac076ccd54564e93584b83?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、进入设置之后,选择其中的“消息通知”,如图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/d009b3de9c82d158464762ce900a19d8bd3e4283?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、进入QQ的消息通知之后,点击进入其中的“声音”,如图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/a71ea8d3fd1f413401f23e01351f95cad0c85e83?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、进入声音设置之后,可以看到,新消息提醒下面的声音后面的按钮是关闭的,所以QQ没有声音,如图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/a9d3fd1f4134970aa7b62b5085cad1c8a6865d83?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、打开该按钮,在QQ有新消息的时候,就可以接收到声音提醒,如图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/fc1f4134970a304ebde79b85c1c8a786c8175c83?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、并且可以设置提示音类型,比如可以设置为QQ经典的提示音,如图所示。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/960a304e251f95ca4b30a9c9d9177f3e66095283?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)