1、电脑上打开一个浏览器,在网址上输入192.168.1.1,按回车进入的天翼网关登陆页面。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/f603918fa0ec08faf7175cdb49ee3d6d55fbdab3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
2、然后在登录窗口中输入帐户和密码。点击确认登录。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/a1ec08fa513d2697f1c4472145fbb2fb4316d8b3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
3、如果不知道账户、密码。那么你可以去翻看天翼网关设备的背面,在那里一般都有写有。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/622762d0f703918f04c672b6413d269759eec4b3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
4、然后在天翼网关的如下设置页面中点击高级设置。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/63d0f703918fa0ecadd02b71369759ee3d6ddbb3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
5、然后高级设置下我们点击重置恢复。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/8b13632762d0f70332a5daa018fa513d2697c5b3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
6、最后可以看到有一个恢复出厂设置的按钮,点击它可以恢复出厂设置即可解决问题。
![](https://video.ask-data.xyz/img.php?b=https://iknow-pic.cdn.bcebos.com/908fa0ec08fa513d81bd23a22d6d55fbb2fbd9b3?x-bce-process=image%2Fresize%2Cm_lfit%2Cw_600%2Ch_800%2Climit_1%2Fquality%2Cq_85%2Fformat%2Cf_auto)
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