Self-evaluation
◆ I am cheerful and lively personality, to hard-working. Four years of experience in clerical and office work. Now the independent bookstores in the self-study courses in public relations professionals.
◆ Proficiency in EXCEL, WORD, POWERPOINT, and other office software, familiar with the ERP system. ID checking system is in place. Typing speed of an average of 90 / minutes.
◆ to work in the study, learning to work. If you have the honor of being a member of a, I will be tomorrow's brilliant talents and gave me sweat! !
Work experience
2007/10--2008/09: Teng Jie Industrial Co., Ltd. Shenzhen Customer Service Department clerk
* Finishing mood, answering customer phone orders and do a good job ordering all records of telephone consultation, in accordance with the requirements of customers in the DRP system back under orders.
* Whether there are orders for the new network, and in a timely manner with customers to confirm details of subscription products.
* To deal with customer complaints and suggestions phones, dealing with customer requests return.
* Market Development to pay a return visit from potential customers, and check customer data.
2006/02--2007/08: Shenzhen Electronics Haidi WebEx Communications Development Co., Ltd. Customer Service Department clerk
* Answer all customer calls, records of customer complaints and bad workers, single, single workers, some of the basic problems of small themselves, can not be resolved to deal with engineers, customers pay a return visit to call on a regular basis;
* Daily statistics from the database of customer billing charges, classification, editing, and to the various divisions. Statistics on the end of each billing, customer on the amount, to all customers, and to inform the finance receivables.
2004/04--2006/01: Shenzhen Hua Yen Metal & Plastic Co., Ltd. Personnel Assistant
* Responsible for recruiting information, updates and management; * to help personnel managers to formulate and improve human resources management system; * departments receive fax, letter, etc.; * staff responsible for all types of files, information management; employees responsible for attendance management system;
Production clerks
* A daily production schedule, on statements; arrangements for the test product model and date of the machine, when the shipping arrangements to ship goods immediately; follow up each set of products from production to shipping error-free. * At the end of all the stock set for the end of liquidation; responsible for the production of goods sector employees the recipients;
参考资料：http://www.google.cn/language_tools?hl=zh-CN