第1个回答 2016-05-09
Dear Manager,
My name is Li Hua. Last weekend, I bought an English dictionary in your bookstore.
When I arrived home, I found that there are some quality issues in the dictionary. There are some printing mistakes. And some pages are lost. I think it is necessary to contact with you in order to improve your service.
I suggest that it will be helpful to check the same dictionaries in your store, and contact with the publishing organization as soon as possible. Probably, they have the same problems.
For me, I think I have to return premium. Or will you please exchange another one for me?
Please pay attention to the quality issues of these dictionaries.
Thanks very much!
Best wishes!
Yours
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