Our country is known as “nation of the etiquette” the laudatory name, the advocation etiquette is our country people's traditional virtue. From ancient times till now, our country's etiquette standard is the Chinese unique civilization symbol, is Chinese nation moral excellence manifestation. The etiquette, takes one traditional virtue, has the historical inheritance, has vitality which does not fade.
As the name suggests, the commercial etiquette is refers to the people commerce contact the suitable etiquette standard, is in the commercial contact, by the procedure which, the way certain, is established by usage indicated that respects opposite party the process and the method. The ritual stems from vulgarly, popularizes for the ritual. The commercial etiquette's operationality, how is should do, how shouldn't do. Achieves in the commercial contact “restrains itself, respects other people” to be able to cause the people with ease happily to associate. not only “considers for other people” is the commercial contact, is also between the human and the human the normal contact basic principle. Therefore said that the study and the correct utilization commerce etiquette is not only a person intrinsic training and the quality external performance, is also in the human communication the suitable one kind of art, one human relations way or the human relations method, are in the human communication are established by usage show respect, the friendly regular practice. Carries on the human communication communicates mutually certainly must master the commercial etiquette's skill. Looking from individual angle, grasps certain commercial etiquette to be helpful in enhances people's own training, to beautify own, the beautified life. And can the very effective promotion social interaction, the improvement interpersonal relationship, but is also helpful to the purification social convention. Considers, a smile, a concern can give person's by mind in warmth, and may cause own mood to be also happy along with it, why not? Key word: The commercial etiquette civilization manner restrains itself to respect other people
参考资料:http://babelfish.yahoo.com/translate_txt