At ETS, we are highly committed to the quality and fairness of our tests. We go to great lengths to make sure that every score is accurate and valid. As part of this process, sometimes we take additional quality control steps before scores are released.
For these reasons, your TOEFL iBT® scores from the 08/19/2020 test administration are delayed because they are under administrative review. Most of these routine reviews are completed in 2−4 weeks. In rare cases, the review may take longer. These reviews are necessary to ensure that the results are accurate and valid.
At the conclusion of the review, you will be notified of the status of your scores. If they are released, your scores will be reported to you and to any institutions or agencies you have designated to receive them.
If you have not been notified after four weeks, you can call to inquire about your scores at 1-609-406-5430 or 1-800-750-6991, 7:30 a.m.−5:30 p.m. U.S. Eastern time, Monday through Friday, or email us at [email protected].